Deliver simple solutions to complex problems as an AV Systems Engineer at GDIT. Here, youll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, youll make the end users experience your priority and well make your career growth ours.

At GDIT, people are our differentiator. As an AV Systems Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared AV Systems Engineer joining our team to support our intelligence customer in Springfield, VA.

HOW A SYSTEMS ENGINEER - AV WILL MAKE AN IMPACT

You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.

Tasks and responsibilities in this role include, but are not limited to the following:

Daily conference room checks: verify all equipment is online, functioning and charged

Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity

Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup

Log all transactions with customers in ServiceNow

Troubleshoot and resolve AV issues

WHAT YOULL NEED TO SUCCEED:

Qualifications:

BS and 5+ years of experience and/or equivalent combination of years of experience/education

Clearance: Willingness and ability to obtain a high level government security clearance

Experience supporting telephony, video, network and/or other collaboration devices

Experience providing customer service and end user support

Hands on experience troubleshooting and resolving A/V issues

Strong written and verbal communication skills

Desired Skills:

Minimum of four years' experience with AV technologies

Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

Location: Customer Site

US Citizenship Required